Important Safety Notice

If the lower sash tips inward, it may hit a person or an object next to the window and/or the glass in the lower sash may break. This may cause injury.

Andersen intends to replace the tilt latches on the lower sash with stronger, dual-action tilt latches. The replacement latches solve this potential safety hazard. Andersen's field service group will replace the tilt latches at no charge. A homeowner may continue to operate the windows safely until the latches are replaced, provided that the tilt latches always remain in the closed position while opening or closing the window. Do not allow children to operate the window until the tilt latches have been replaced.

1. This notice applies only to Andersen 200 Series Tilt-Wash Double-Hung windows manufactured between May 25, 2000 and August 21, 2001.
2. The window will have the "A/W" logo etched into the lower right corner of the glass. (A)
3. Identify latch on the top of the lower sash. (B)
4. Look for a product label on inside of the frame in the upper left corner by lowering the top half of the window. (C)
5. If the window does not have the "A/W" logo, hardware and/or the product label, you do not have an Andersen 200 Series Tilt-Wash Double-Hung window.
6. This notice does not apply to Andersen Builder's Select™ or any other Andersen® products.